Terms and Conditions

Last updated: 14 September 2026

1. Who we are

Christ First CEO is a brand operated by Ilona Francis Engelbrecht, a sole trader carrying on business as Leading4wd, ABN 68 316 951 159. Our postal address is Pullenvale, Queensland 4069, Australia.

In these Terms, “Christ First CEO”, “we”, “us” and “our” refer to that business. “You” and “your” refer to the person who visits our Website, places an order, or uses a product or service. If you act for a company or another organisation, “you” also includes that entity.

These Terms apply to christfirstceo.com, oneoffer.christfirstceo.com, buy.christfirstceo.com, any other website or checkout page operated by Christ First CEO, and the products, services and content offered through them. We refer to these collectively as the “Website” and “Offerings”.

You can contact us at [email protected].

2. Eligibility and authority

You must be at least 18 years old and legally able to enter into a contract to purchase an Offering. If the age of legal capacity where you live is higher than 18, you must meet that age requirement.

If you purchase or use an Offering on behalf of a business or organisation, you confirm that you have authority to bind that business or organisation to these Terms.

3. What we provide

Christ First CEO provides faith-based business education and resources. Our Offerings may include digital workbooks, spreadsheets, templates, guides, planners, courses, videos, audio, downloads, workshops, communities, coaching, consulting, and related materials.

The exact contents, format, access period, price, inclusions, exclusions and support included with an Offering are stated on the relevant sales page or checkout page when you buy.

The One-Offer Kit is offered as a one-time digital purchase delivered in a format designed for Microsoft Excel and Google Sheets. It helps users compare information and assumptions relating to their offers. It does not make a business decision for the user or predict which offer will succeed.

Unless the sales page expressly says otherwise, a digital product does not include personal advice, coaching, consulting, customisation, implementation, technical setup, ongoing support, future updates, or access to a private group or community.

4. Product information

We aim to describe every Offering clearly and accurately. Images, previews, examples and demonstrations are provided to help you understand what is included. Colours and layout may appear differently depending on your device, software or display settings.

We may improve, correct or update an Offering before purchase. The description shown when your order is placed forms part of your agreement with us. We will not remove a material feature from a purchased Offering without providing a remedy where required by law.

5. Orders, prices and payment

By placing an order, you offer to purchase the selected Offering on these Terms and any specific terms shown at checkout. An order is accepted when payment is successfully processed and we send an order confirmation, download link, access instructions, or otherwise begin supplying the Offering.

Prices and the applicable currency are shown on the sales page or checkout page. You are responsible for reviewing the full order total, including any selected order bump, add-on, upsell, payment-plan amount, tax or other charge disclosed before payment.

You authorise us and our payment provider to charge the payment method you submit for the amount displayed at checkout. You confirm that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Payments may be processed by third-party providers. Their terms and privacy practices may also apply. We do not store complete payment-card details on our own systems where payment is handled by a third-party provider.

Discount codes and promotions apply only under their stated conditions. They have no cash value, cannot be applied retrospectively, and may not be combined unless we say otherwise.

We may decline or cancel an order before delivery where there is a genuine pricing or technical error, suspected fraud, an unauthorised payment, or an Offering is unavailable. If we cancel an order after receiving payment and no part of the Offering has been supplied, we will refund the amount paid.

6. Digital delivery and technical requirements

Digital products are normally delivered electronically to the email address used at checkout or through an access page. Delivery may occur immediately or within the timeframe stated on the sales page.

You are responsible for:

• providing a complete and accurate email address;
• checking your inbox, spam, junk and promotions folders;
• using a compatible device, internet connection and current software;
• maintaining any third-party account needed to use a file, such as a Google or Microsoft account; and
• downloading and securely backing up files supplied to you.

If your download or access email does not arrive, contact [email protected] using the email address used for your order. We may ask for reasonable proof of purchase.

When a sales page says a product is “yours to keep”, this means you may continue using the copy supplied to you under the licence in these Terms. It does not transfer copyright or promise permanent hosted access, indefinite redelivery, or free access to every future version. Download and back up your files promptly.

We cannot guarantee that third-party software will always display or operate every feature in the same way. If a technical issue with our file prevents ordinary use, contact us so we can assess and, where appropriate, correct or replace the file.

7. Intellectual property and your licence

All rights in the Website and Offerings, including their wording, teaching methods, worksheets, formulas, frameworks, designs, graphics, videos, audio, downloads, branding and trademarks, are owned by or licensed to Christ First CEO and are protected by intellectual property laws.

When you pay for a digital product, you receive a limited, non-exclusive, non-transferable licence to use it for your own personal use and within one business that you own or control. You do not purchase ownership of the underlying intellectual property.

You may allow your employees or contractors to view or help complete a resource solely for your business, provided they do not retain or use copies for themselves, another business or their own clients. You remain responsible for their compliance with these Terms.

Unless we give prior written permission, you must not:

• share, sell, sublicense, gift, publish, upload, distribute or transfer an Offering or access credentials;
• copy an Offering for clients, customers, students, members or other businesses;
• use our materials to create a competing product, template, course, membership or service;
• remove copyright, trademark or other ownership notices;
• post our files in a shared drive, public database, online repository or any location accessible by unauthorised people;
• record, reproduce or distribute paid training, coaching or community content; or
• claim that our content, branding, systems or materials are your own.

You may refer to ideas you learned and apply them in your own business. You may not reproduce the expression, structure, worksheets, formulas, design or substantial parts of our materials.

8. Acceptable use of the Website

You agree to use the Website and Offerings lawfully and in a way that does not harm us or another person. You must not:

• attempt to gain unauthorised access to any account, system, file or restricted area;
• interfere with the Website’s security, availability or operation;
• introduce malware, harmful code, automated attacks or excessive requests;
• scrape or systematically extract content for republication, resale, dataset creation or model training without written permission;
• use the Website for unlawful, fraudulent, abusive, defamatory or infringing activity; or
• impersonate another person or misrepresent your connection with Christ First CEO.

9. Educational information only

Our Offerings provide general educational and informational content. They are not individual legal, financial, accounting, tax, investment, medical, mental health, therapeutic or other regulated professional advice.

Your purchase or use of an Offering does not create a lawyer-client, accountant-client, financial adviser-client, therapist-client, fiduciary, employment, partnership, joint venture, agency or similar professional relationship.

You are responsible for deciding whether information is suitable for your circumstances and for obtaining advice from an appropriately qualified professional where needed. Do not delay or disregard professional advice because of something in our content.

10. Business and earnings disclaimer

We do not guarantee that an Offering will produce revenue, profit, customers, sales, business growth, improved performance, or any other financial or commercial result.

Business outcomes depend on many factors outside our control, including your existing business, offer, market, pricing, costs, audience, skills, effort, judgment, implementation, timing, resources and economic conditions.

Any calculations, projections, scores or recommendations generated by a workbook or spreadsheet depend on the information and assumptions entered by the user. They may contain estimates and cannot predict buyer behaviour, market demand or future events. You remain responsible for checking the inputs, formulas, outputs and commercial reasonableness of every decision.

Examples, sample figures, case studies and hypothetical scenarios are illustrative only. Testimonials and customer stories describe individual experiences and are not typical-result claims, guarantees or promises that you will receive the same result.

11. Faith-based content

Christ First CEO is a Christian brand. Our Offerings may discuss Scripture, prayer, stewardship, calling, values and faith-based business principles.

This content reflects our faith perspective and is provided for education and reflection. It is not pastoral care, theological instruction from your church, prophecy, or a declaration of God’s specific will for you or your business.

Faith does not replace commercial evidence, professional advice or personal responsibility. We do not claim that obedience, prayer, the purchase of an Offering, or the use of a particular framework guarantees a financial outcome. You are responsible for your own prayer, discernment, decisions and actions.

12. Refunds and Australian Consumer Law

Because digital products are supplied or made accessible immediately, we do not offer refunds simply because you change your mind, no longer want the product, do not use it, lack compatible software, or expected something that was not included in the product description.

If a sales page or checkout page expressly gives a separate refund promise or satisfaction guarantee, we will honour it according to its stated conditions. That promise is additional to any rights you have under law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law. Depending on the circumstances, you may be entitled to a remedy if an Offering is faulty, materially different from its description, not fit for a disclosed purpose on which you reasonably relied, not supplied with due care and skill, or not delivered.

To report a problem, email [email protected] with your order email address, purchase details and a clear description of the issue. We may ask for reasonable information needed to assess the claim. Where a remedy is legally required, we will provide the remedy required by applicable law.

This section does not limit any mandatory cancellation, cooling-off, chargeback or other consumer right that applies where you live.

13. Support

Unless the relevant sales page states otherwise, support for a digital product is limited to reasonable assistance with delivery, file access and defects in the supplied file. It does not include business advice, strategy review, custom calculations, implementation, software training, coaching or consulting.

We aim to answer support requests within a reasonable time, but we do not guarantee an immediate response or support outside our ordinary operating hours.

14. Accounts, access and security

If an Offering requires an account or login, you must keep your credentials confidential and use them only for the authorised licence holder. Tell us promptly if you believe your account or access link has been compromised.

We may temporarily restrict access where reasonably necessary to investigate suspected fraud, non-payment, unlawful use, a security threat, or a material breach of these Terms. Where reasonable, we will explain the issue and give you an opportunity to correct it.

We may terminate a licence or hosted access for a serious or repeated breach, including unauthorised copying or distribution. Termination does not remove payment obligations already incurred or our right to seek a lawful remedy for the breach. It also does not remove any consumer right or remedy that cannot be excluded.

15. Third-party platforms and links

Our Website and Offerings may use or link to third-party platforms, including payment providers, email services, hosting providers, Microsoft Excel, Google Sheets, social platforms and other software. A reference or link does not mean we control or endorse every statement, product or practice of that third party.

Your use of a third-party platform may be subject to its own terms, fees, technical requirements and privacy policy. We are not responsible for a third party’s acts, omissions, availability, security or later changes, except to the extent the law makes us responsible.

16. Communications

We may send transactional communications needed to process an order, deliver an Offering, provide access, respond to support requests, give important service notices, or administer our agreement with you.

We will send marketing communications where you have consented or where otherwise permitted by law. You can unsubscribe from marketing emails using the link in the email. Unsubscribing from marketing does not prevent necessary transactional or service messages.

17. Privacy

We handle personal information in accordance with the Privacy Policy published on our Website. Please read it to understand what information we collect and how we use, disclose and protect it.

Third parties involved in checkout, payment, hosting, email delivery or analytics may also collect information under their own privacy policies.

18. Reviews, testimonials and feedback

If you voluntarily provide feedback, you confirm that it is honest and based on your genuine experience. We will not materially change the meaning of a testimonial.

Where you separately give permission for publication, you grant us a non-exclusive, worldwide, royalty-free licence to reproduce, edit for length or clarity, and publish the approved testimonial in our marketing. We will use your name, image, business details or other identifying information only in the form you have approved or as otherwise permitted by law.

You may ask us to stop using a testimonial in future materials by contacting us. We will take reasonable steps to remove it from new publications, although we may not be able to recall materials already printed, distributed or lawfully published.

19. Website availability and errors

We take reasonable steps to keep the Website accurate, secure and available. We do not promise that it will always be uninterrupted, error-free, compatible with every device, or free from all harmful components.

We may correct errors, perform maintenance, update content, or suspend parts of the Website. If an error materially affects a paid Offering, we will provide any correction, replacement, resupply, refund or other remedy required by law.

20. Changes to Offerings and these Terms

We may change these Terms from time to time to reflect changes in our Offerings, business practices, technology or legal obligations. The “Last updated” date will show when the Terms were most recently revised.

Changes apply prospectively from the stated effective date. We will not use a later version to remove a material right attached to a completed purchase without your agreement, unless the change is required by law or is reasonably necessary to address security, misuse, or a technical issue and does not unfairly reduce your rights.

If an Offering provides continuing hosted access and a material change affects that access, we will give reasonable notice where practicable.

21. Liability

Nothing in these Terms excludes or limits liability, consumer rights or remedies that cannot lawfully be excluded or limited.

To the extent permitted by law, we are not responsible for loss caused by:

• your business, financial, legal, tax, marketing or other decisions;
• incorrect, incomplete or outdated information or assumptions entered by you;
• your failure to follow instructions, maintain backups or use compatible software;
• unauthorised use of your account or access caused by your failure to protect credentials;
• a third-party platform, provider, link or service outside our reasonable control; or
• events outside our reasonable control.

To the extent permitted by law, neither party is liable to the other for indirect or consequential loss that was not reasonably foreseeable when the contract was made. This does not apply where such a limitation would be unlawful or unfair.

Where the law permits us to limit a remedy for a failure to comply with a guarantee, our liability is limited, at our option and where fair and reasonable, to correcting or replacing the affected digital file, resupplying the affected service, paying the reasonable cost of resupply, or refunding the price paid for the affected Offering.

22. Events outside reasonable control

Neither party is responsible for a delay or failure caused by an event outside that party’s reasonable control, such as a major internet or hosting outage, natural disaster, government action, war, civil disturbance, labour disruption, or failure of a critical third-party service.

The affected party must take reasonable steps to reduce the impact and resume performance. This section does not remove any right to cancel or receive a remedy that applies under law when supply cannot be completed within a reasonable time.

23. Complaints and disputes

If you have a concern, please contact [email protected] first and include your name, order email address, order number if available, and a clear description of the issue and the outcome you seek.

Both parties agree to make a genuine effort to resolve the issue directly and in good faith. This does not prevent either party from seeking urgent relief, making a complaint to a regulator or consumer-protection body, using a chargeback or dispute right available by law, or starting legal proceedings.

24. Governing law

These Terms are governed by the laws of Queensland, Australia, and the applicable laws of the Commonwealth of Australia. Subject to any mandatory law, the courts and tribunals of Queensland have non-exclusive jurisdiction over disputes relating to these Terms.

If mandatory consumer law in your place of residence gives you rights or access to a court or tribunal that cannot be excluded by contract, these Terms do not take those rights away.

25. General terms

Specific product terms. Any specific written terms displayed on the relevant sales page or checkout page form part of your purchase. If they conflict with these general Terms, the specific terms apply to that purchase to the extent of the conflict. Mandatory law always takes priority.

Entire agreement. These Terms, the relevant sales and checkout information, any specific written product terms, and our Privacy Policy form the entire agreement relating to your use or purchase, replacing earlier discussions or representations on the same subject. This does not exclude liability for misleading conduct or any representation that the law does not allow us to exclude.

Severability. If any provision is found invalid or unenforceable, it will be read down to the minimum extent necessary or removed. The remaining provisions will continue to apply.

No waiver. A delay or failure to enforce a right is not a waiver of that right.

Assignment. You may not transfer your licence or rights under these Terms without our written consent. We may transfer this agreement as part of a genuine sale, restructure or transfer of the Christ First CEO business, provided the successor accepts our obligations and the transfer does not reduce your rights.

Headings. Headings are included for readability and do not change the meaning of these Terms.

Electronic acceptance. Electronic acceptance, including selecting a checkbox or completing an order, has the same effect as a written signature to the extent permitted by law.

26. Contact us

Questions, access issues, complaints and legal notices relating to these Terms can be sent to:

Christ First CEO
Legal operator: Ilona Francis Engelbrecht
Registered business name: Leading4wd
ABN: 68 316 951 159
Email: [email protected]
Postal address: Pullenvale, Queensland 4069, Australia

Please keep a copy of these Terms and your order confirmation for your records.